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Shipping & Delivery

Fast & Secure Worldwide Delivery

All orders are shipped from our Sydney, Australia warehouse. Once dispatched, you’ll receive a confirmation email with your tracking number so you can follow your order every step of the way.

Within Australia

We use Express Post Service for all domestic orders. Expect your delivery in 3–5 business days (excluding public holidays).

International Orders

We proudly ship worldwide using DHL Express and FEDEX — a reliable, fully tracked, door-to-door courier service. Most international orders arrive within 7 business days (excluding public holidays).

Duties & Taxes – No Surprises

The price you see at checkout is the final price you pay. All duties, tariffs, and local taxes are included, so there are no extra charges on delivery—guaranteed.

30-Day Returns for Peace of Mind

We want you to love your PANZERA timepiece. If it’s not quite right, you can return any product within 30 days of delivery, provided it’s in original condition and packaging.

Simply lodge a return request HERE, on our Contact Us page and our team will guide you through the process.

Notes:

Original shipping costs and any local duties or taxes paid outside of Australia are non-refundable.

For any Buy One Get One Free promotion, both items must be returned together in original condition to qualify for a refund. If the free item is not returned, 70% of the full retail value of that item will be deducted from the refund amount.